Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)
Customer Assistance (Canada)
Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All
Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in
top condi ...
Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve
you. All Authorized Mazda Dealers have the knowledge and the tools to keep your
Mazda vehicle in top condition.
If y ...
Other materials:
Cooling System Service Warnings
WARNING:
Never remove the cooling system cap or loosen the radiator drain plug while
the engine is running, or when the engine and radiator are hot. Scalding engine
coolant and steam may shoot out and cause serious injury. It may also damage
the engine and cooling system.
Tu ...
Adjuster Anchor Removal/Installation
WARNING:
The side air bag sensor is attached to the lower part of the B-pillar. When
working around the B-pillar, disconnect the negative battery cable or work carefully,
avoiding excessive impact to the lower part of the B-pillar (with side air bag
sensor No.1).
1. Switch the ...
Traction Control System (TCS)
The Traction Control System (TCS) enhances traction and safety by controlling
engine torque and braking.
When the TCS detects driving wheel slippage, it lowers engine torque and operates
the brakes to prevent loss of traction.
This means that on a slick surface, the engine adjusts automaticall ...
