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Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).

Please help us by providing the following information:

1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)

Customer Assistance (Canada)
Satisfaction Review Process Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in top condi ...

Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition. If y ...

Other materials:

Identification Numbers
Vehicle Information Labels Vehicle Identification Number The vehicle identification number legally identifies your vehicle. The number is on a plate attached to the left top side of the dashboard. This plate can easily be seen through the windshield. Motor Vehicle Safety Standard Label ...

Rear Seat Center Armrest Removal/Installation
1. Operate the push knob (RH) and lower the rear seat back (RH). 2. Remove screw A. 3. Remove the rear seat center armrest hinge cover (RH) in the direction of the arrow (1) shown in the figure while setting hook A aside. 4. Remove bolt B. 5. Remove the rear seat center armrest in ...

Glass Antenna Inspection
1. Disconnect the negative battery cable.. 2. Partially peel back the seaming welt. 3. Remove the liftgate upper trim.. 4. Disconnect antenna feeder No.3 connector.. 5. Visually inspect the glass antenna for damage. 6. Verify that the continuity between the glass antenna terminals is as in ...

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