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Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).

Please help us by providing the following information:

1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)

Customer Assistance (Canada)
Satisfaction Review Process Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in top condi ...

Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition. If y ...

Other materials:

On Board Diagnostic System PID/Data Monitor Inspection [Fw6 A EL, Fw6 Ax EL]
1. Connect the M-MDS to the DLC-2. 2. After the vehicle is identified, select the following items from the initialization screen of the M-MDS. a. Select “DataLogger”. b. Select “Modules”. c. Select “TCM”. 3. Select the applicable PID from the PID table. 4. Verify the PID da ...

A/C Unit Removal/Installation
1. Disconnect the negative battery cable.. 2. Discharge the refrigerant.. 3. Drain the engine coolant.. CAUTION: If moisture or foreign material enters the refrigeration cycle, cooling ability will be lowered and abnormal noise or other malfunction could occur. Always plug open f ...

Side Air Bag Sensor Removal/Installation [Two Step Deployment Control System]
WARNING: Handling the side air bag sensor improperly can accidentally operate (deploy) the air bag module, which may seriously injure you. Read the air bag system service warnings and cautions before handling the side air bag sensor.. 1. Switch the ignition to off. 2. Disconnec ...

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