Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)
Customer Assistance (Canada)
Customer Assistance (Mexico)Crankshaft Position (CKP) Sensor
Purpose/Function
Detects the crankshaft speed as basic information for mainly determining
the fuel injection timing and ignition timing.
Detects the crankshaft speed and inputs it to the PCM as a CKP signal.
Construction
Installed on the side of the cylinder block (ri ...
Engine Coolant Temperature (ECT) Sensor Inspection
Resistance Inspection
WARNING:
When the engine is hot, it can badly burn. Turn off the engine and wait until
it is cool before removing the ECT sensor.
ECT Sensor No.1
1. Remove the ECT sensor No.1..
2. Place the ECT sensor No.1 in water with a thermometer, and heat the water
...
Air Bag System Warning Alarm [Two Step Deployment Control System]
Purpose
The air bag system warning alarm notifies the driver that a malfunction occurred
in the air bag system instead of the air bag system warning light.
Function
If a malfunction occurs in the air bag system while the air bag system warning
light cannot illuminate, the a ...