Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)
Customer Assistance (Canada)
Customer Assistance (Mexico)Vehicle Loading
This section will guide you in the proper loading of your vehicle and/or trailer,
to keep your loaded vehicle weight within its design rating capability, with or
without a trailer.
Properly loading your vehicle will provide maximum return of vehicle design performance.
Before loading your vehi ...
Air Filter
Purpose
The air filter removes pollen and dust in the intake air and purifies air
flowing into the cabin.
Function
The air filter removes pollen and dust using a dust collecting filter.
Construction
The air filter is installed to the blower unit.
It ...
Cargo Compartment Light
Purpose
The cargo compartment light illuminates the cargo room interior when the
liftgate is opened.
Function
When the liftgate is opened, illuminates by the cargo room light switch turning
on.
Construction
The cargo room light is installed to the trunk side tr ...