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Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).

Please help us by providing the following information:

1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)

Customer Assistance (Canada)
Satisfaction Review Process Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in top condi ...

Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition. If y ...

Other materials:

Electronic Control Coupling
Purpose, Function An electromagnetic clutch, which operates smoothly due to the lack influence from the front and rear wheel traction force, has been adopted for the electronic control coupling system. Construction The construction of the coupling enables the torque formed ...

Crash Zone Sensor [Standard Deployment Control System]
Purpose The crash zone sensor detects an impact during a frontal or frontal offset collision to the vehicle. Function The crash zone sensor converts the detected impact to an electrical signal. Construction The crash zone sensor is built into the clutch sensor. ...

Sirius Satellite Radio Unit Removal/Installation
CAUTION: The audio unit communicates with the SIRIUS satellite radio unit and records the presence/non-presence of the SIRIUS satellite radio unit when the ignition is switched to ACC or ON (engine off or on) after connecting the negative battery cable. If the commander ...

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