Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)
Customer Assistance (Canada)
Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All
Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in
top condi ...
Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve
you. All Authorized Mazda Dealers have the knowledge and the tools to keep your
Mazda vehicle in top condition.
If y ...
Other materials:
Crankshaft Position (CKP) Sensor Inspection
Visual Inspection
CAUTION:
When foreign material such as an iron chip is on the CKP sensor, it can cause
abnormal output from the sensor because of flux turbulence and adversely affect
the engine control. Be sure there is no foreign material on the CKP sensor when
replacing.
...
Supplier Identification Procedure [Audio]
NOTE:
The unit supplier can vary. When asking the supplier (service center) for
repair or replacement, identify the supplier and fill in the Audio Repair Order
Form using the following procedures.
Verification procedure using label or inscribed lettering
1. Disconnect the negati ...
Door Lock Switch Removal/Installation
Driver's Side
NOTE:
The driver's side door lock switch cannot be removed as a single unit because
it is built into the power window main switch. If the driver's side door lock
switch is replaced, replace the power window main switch..
Passenger's Side
1. Disconn ...
