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Mazda CX-5 Owners Manual: Troubleshooting

Bluetooth® does not operate under the following conditions. Check whether the following conditions apply to your Bluetooth® device:

The device is not being operated correctly.

The device is not connected to the Bluetooth® unit equipped on the vehicle.

The device's battery is weak.

A device which interferes with radio wave reception has been placed in the vehicle.

The ignition switch has been turned off.

If none of the above conditions apply, refer to the following to see if any of the problem symptoms correspond to your device.

If the problem cannot be resolved, consult an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service.

Mazda Bluetooth® Hands-Free Customer Service

If you have any problems with Bluetooth®, contact with our toll-free customer service center.

U.S.A.

Phone:800-430-0153 (Toll-free) Web: www.MazdaUSA.com/bluetooth Canada Phone:800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca Mexico Center of Attention to Client (CAC) Phone:01-800-01-MAZDA (Toll-free) Web: www.MazdaUSA.com/bluetooth

Device pairing, connection problems


Voice recognition related problems


Regarding problems with calls


Other problems


Bluetooth® Audio
Applicable Bluetooth® specification Ver. 2.0 or higher Response profile • A2DP (Advanced Audio Distribution Profile) Ver. 1.0/1.2 • AVRCP (Audio/Video Remote Control Profile) Ver. 1.0/1.3/ ...

Interior Equipment
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Other materials:

Relay And Fuse Block Disassembly/Assembly
1. Insert a tape-wrapped flathead screwdriver into the service hole in the position shown in the figure. 2. Move the flathead screwdriver in the direction of the arrow (1) shown in the figure, pull up relay and fuse block No.1 in the direction of the arrow (2) shown in the figure, and de ...

Sirius Satellite Radio Unit Removal/Installation
CAUTION: The audio unit communicates with the SIRIUS satellite radio unit and records the presence/non-presence of the SIRIUS satellite radio unit when the ignition is switched to ACC or ON (engine off or on) after connecting the negative battery cable. If the commander ...

Wheel Hub Component Inspection
Wheel Bearing Excessive Play Inspection 1. Install the magnetic base and dial gauge as shown in the figure and measure the wheel bearing axial excessive play. If it exceeds the maximum specification, replace the wheel hub component. Rear wheel bearing maximum play ...

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